You know, like three weeks ago my notebook dies right when I wanted to save my files by transferring them to my external hard-drive.

I still have a guarantee(or how the fuck you write it, dont care atm) on the notebook so I sent it in.

I CLEARLY stated on the sheet you had to fill in that following things are important:
1. the hard-drive has three partitions.
2. they shall call me when they know what´s wrong and tell me if my hard-drive is broken
3. they shall NOT put away the broken hard-drive but send it back to me
4. if extra costs occure because I want my broken hard-drive back, they shall contact me.

You know what? Today I called them.
Woman on the phone, not knowing anything besides my notebook should arrive at my place today or tomorrow.
Nice, I thought. Until I got to know my hard-drive was obviously broken.

Then asked sth else about it and had to be re-directed, and then been told that I could NOT get my broken harddrive back. reasons? fucking lame ones.

I´ve been discussing with that idiot for like half an hour, but he didnt get it. What language do I speak? German obviously not, because otherwise he´d have not been discussing with me about it.
I mean, what can you not understand of "I want my hard-drive back also when it is broken"?

I so had to control myself not to shout at him through the phone, but trust me, this is teh next thing if he treats me like a stupid girl again. then he´d wish he´d have taken it seriously.

And if they dont wanna send the hard drive - perfect, I always wanted a trip to Leipzig, I mean, why not? *rolls eyes*
It´s just some hundred kilometres and costs a fucking load, but hei...

fucking hell.